Effective Date: January 1, 2022

Yeswebook web application is provided as a service of RAIT COMPANY LIMITED. For the purposes hereof,

Yeswebook and RAIT COMPANY LIMITED are collectively referred to as the “Company”, “Yeswebook”,

“we,” “us,” or “our”.

The Company provides an online web application for beauty and wellness businesses (“Provider”,

“Providers”) who have registered with and pay a booking fee or service charge as per tariff plan selected

enabling Provider’s consumers (each, a “User”) with a fast, friendly way to search, reserve and book

services and products of Provider from a web-enabled device. The Company does not sell any products

and is not a party to any transaction or any agreement a User may make with a Provider with regard to

any service or product offered by such Provider.

All users, whether a Provider, User or any other party, of the Yeswebook (each, a “User”), including, but

not limited to Providers, vendors who request an Account (“Account” or “Accounts”) are subject to the

following terms of service (“Terms of Service”) and the privacy policy located at (the “Privacy Policy”).

The Company reserves the right to update and change the Terms of Service and the Privacy Policy from

time to time without notice. Any features added to the current Accounts, including the release of new

and updated features (the “Changes”), shall be subject to the Terms of Service. Continued use of an

Account after any Changes shall constitute consent to such Changes.

Account Terms

To access certain functions of the web application you must register as a unique user by using the

registration form. You have to give us certain registration information such as your Mobile contact

number, E-mail address, all of which must be accurate and updated. You may not (i) select or use a User

ID of another person with the intent to impersonate that person; (ii) use a User ID in which another

person has rights without such person’s authorisation; or (iii) use a User ID that the Company, in its sole

discretion, deems offensive. Failure to provide any requested information may delay or prevent the

creation of an Account. You represent that: (a) the information you submit is truthful and accurate and

that you have not misrepresented your identity; (b) you will update your contact information if it changes

so that we can contact you; (c) your use of the web application and your use of services available on the

web application do not violate any applicable law or regulation; (d) you are 18 years of age or older.

Failure to comply with the foregoing shall constitute a breach of this Agreement, which may result in

immediate termination of your Account. You shall be responsible for maintaining the confidentiality of

your password.

You shall notify the Company of any known or suspected unauthorised use(s) of your Account, or any

known or suspected breach of security, including loss, theft, or unauthorised disclosure of your password

or other information.

You are responsible for maintaining the security of your password. The Company is not liable for any loss

that you may suffer through the use of your password by others. You agree to notify the Company

immediately of any unauthorised use of your Account or of any other breach of security known to you

with respect to the web application or your Account. You agree to report any violations of this Agreement

by others to the Company.

You are responsible for all usage or activity on your Account, including use of the account by any third

party authorised by you to use your User ID and password. Any fraudulent, abusive, or otherwise illegal

activity may be grounds for termination of your account, at the Company’s sole discretion, and the

Company may refer you to appropriate law enforcement agencies. Accounts may be issued to individuals

who are 18 years of age or older, who are not under any legal disability and who agree to abide by these

Accounts registered by “bots” or other automated methods are not permitted and will be deleted. The

Company does not sell, license or endorse any of the Provider participating or listed on the web

application and does not act as an agent of sale or an agent of any merchant or provider of products or

services. The Company does not have and will not assume any responsibility for, or liability related to any

products and services offered, sold or provided by the Provider participating or listed on the web

application. The Company does not endorse, warrant or guarantee the products or services of any

Provider, including, without limitation, any prices, promotions, programs, policies, services, or other

information posted by any Provider. You should direct any questions, complaints or claims related to any

product or service to the appropriate Provider.

The Company does not warrant that services, products, descriptions, or any other content of the web

application is accurate, complete, reliable, current or error-free. Web application content is provided for

informational purposes only and the Company shall have no liability for inaccuracy or incompleteness in

product or service content, user ratings or commentary, or other content on the web application.

The Company is not liable for any delays, inaccuracies, errors or omissions with respect to the

information or the transmission or delivery of all or any part thereof, for any damage arising therefrom or

occasioned thereby, or for the results obtained from the use of the information. The Company is not

liable for any acts or omission of acts on Yeswebook or on any Provider’s website. You assume the entire

risk as to the accuracy, adequacy, completeness, currency, validity and quality of any information relating

to the products or services provided to you by a Provider.

Any information on the web application can change without notice.

Yeswebook assumes no liability, obligation or responsibility in connection with any transactions between

a User and any Provider(s), including, but not limited to, failure by either party to keep a reservation, a

Provider’s knowledge (or lack thereof) of any User’s allergies, injuries and/or damages sustained or

caused by a User at a Provider, a User’s or any employee’s behaviour at a Provider or the quality of the

service and products at a Provider. If a User has a dispute with a Provider or any third party, all parties

release the Company (and its agents and employees) from claims, demands and damages (actual and

consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and

undisclosed, arising out of or in any way connected with such dispute.

Yeswebook may send email or SMS confirmations on behalf of Providers to confirm or follow up on

reservations or to request a review or follow up feedback. Yeswebook has the right to append at the

bottom of any such email confirmations, and you consent to the placement of, a small branded

advertising logo (hyper-linked) promoting Yeswebook or a Yeswebook partner business or website.

The Providers may permit Users to submit reviews, comments, and ratings, send emails and other

communications; and submit suggestions, ideas, comments, questions, or other information for

publication and distribution to Providers and other third parties (“User Content”). Any such User Content

must not be illegal, threatening, obscene, racist, defamatory, libellous, pornographic, infringing of

intellectual property rights, promoting of illegal activity or harm to groups and/or individuals, invasive of

privacy, purposely false or otherwise injurious to third parties or objectionable and must not consist of or

contain software, computer viruses, commercial solicitation, political campaigning, chain letters, mass

mailings, any form of “spam” or references to illegal activity, malpractice, purposeful overcharging, false

advertising or health code violations. Users may not use a false email address, impersonate any person or

entity, or otherwise mislead as to the origin of User Content. Yeswebook reserves the right (but has no

obligation) to monitor, remove, or edit User Content in Yeswebook’s sole discretion, including if User

Content violates any Yeswebook Policies, but please note that Yeswebook may or may not regularly

review submitted User Content. Yeswebook takes no responsibility and assumes no liability for any User

Content submitted by any User or third party.

Links to Other Websites

The web application may provide links to third-party web sites (“Third-Party Websites”). This Terms of

Service Agreement governs only these web application and not any Third-Party Websites. The Company’s

decision to link to a Third-Party Website is not an endorsement of the content or services in that linked

Third-Party Website. The Company may not own or operate the Third-Party Website, and it has not

reviewed, and cannot review, all of the material, including goods or services, made available through

Third-Party Websites. The Company expressly disclaims any responsibility for the content, the accuracy of

the information and any products or services available on the Third-Party Websites. If you decide to

access linked Third-Party Websites, you do so at your own risk.

The Company reserves the right and the Users agree that any information in an Account designated as

“Public” may be used by the Company for promotional uses. External search engines may also index such

Public information.

Use of an Account does not grant a User a license to any software contained in, or used by, the Account.

Users agree not to, directly or indirectly: reverse engineer, decompile, disassemble, or otherwise attempt

to discover the source code, object code, or underlying structure, ideas, or algorithms of, or found at, or

through, the Account or any software, documentation, or data related to the Account; remove any

proprietary notices or labels from the Account or any Software, modify, translate, or create derivative

works based on the Account or any Software; or copy, distribute, pledge, assign, or otherwise transfer or

encumber rights to the Account or any Software. The Account shall be used for a User’s business or

personal purposes only, as the case may be, and a User shall not use the Account or any Software for

timesharing or service bureau purposes or otherwise for the benefit of a third party.

Intellectual Property

The Users acknowledge and agree that any and all Company or Provider names and logos related to the

Account and the Company or Provider and all related product and service names, design marks and

slogans, are the property of the Company, the Provider or their affiliates or suppliers, as the case may be

(collectively, the “Marks”). By agreeing to these Terms of Service, the Users agree not to use any of the

Marks in any advertising, publicity or any other commercial manner without the prior written consent of

the Company or the applicable Provider. The Users have no title or ownership in the Account, the

Software or the Marks (other than their own Marks) and no other rights in the Account, the Software or

the Marks. All ownership rights remain in the Company, the Provider or their third party suppliers, as the

case may be. The Users agree to comply with all intellectual property laws and shall not encumber any

interest in, or assert any rights to, the Marks (other than their own). The User may not reverse engineer,

reverse assemble, decompile or disassemble, reproduce, modify, transmit, participate in the sale or

transfer of, or create derivative works based on any Marks, in whole or in part.

By registering an Account, each Provider agrees and grants the Company the right to use for these web

applications and other related purposes, all images, logos, content and other information that may be

found on the Provider’s own web sites.

Payment for Provider Bookings; Modifications to the Service and Prices The Company reserves the right

at any time and from time to time to modify or discontinue, temporarily or permanently, the Accounts

(or any part thereof) with or without notice. Each Provider will be invoiced by the Company on a monthly

basis. Each Provider is charged per tariff plans. Payment arrangements must be made in advance

between the Provider and the Company. All fees paid to the Company for use of an Account are non-

refundable.

The Provider may be charged a fee for setup or custom development at a regularly recurring monthly

billing cycle. All fees are subject to change without notice. The Provider is responsible for reviewing the

Pricing Schedule and remaining aware of the fees charged by the Company. Unless a cancellation notice

is received by the Company in writing prior to the start of the next billing cycle of the Account, an

Account will continue to remain active to receive bookings and to be billed for these bookings

accordingly. By agreeing to these Terms of Service, the User authorises the Company to charge the

booking fee amounts for the Account on the relevant anniversary date in advance of each monthly billing

cycle, or the next business day available.

In the event that the fees the Provider owes the Company are not paid in full and on time as per the

agreed monthly billing cycle, the Company reserves the right to immediately disable an account until the

administration fee is paid and the recurring charge facility is re-enabled.

Termination

The Company, in its sole discretion, has the right to suspend or terminate any User’s Account and refuse

any and all current or future use of the Account, or any other service of the Company, at any time for any

reason, including, but not limited to, violation of these Terms of Service. Such a termination of a User’s

Account will result in the forfeiture and relinquishment of all content in said Account.

Users may cancel their Accounts at any time by submitting a request in writing

to support@yeswebook.app - 30 days notice is required when cancelling. Accounts will be charged the

pending balance of any bookings received during the period since the last payment. The Company may

delete any of a User’s archived data within thirty (30) days after the date of termination.

Indemnification

All Users agree to indemnify and hold the Company, its subsidiaries, affiliates, officers and employees,

and service providers harmless from any claim or demand, including reasonable legal fees, made by any

third party due to or arising out of a User’s use of the Sites, the User’s violation of this Agreement, or the

User’s infringement of any intellectual property or other right of any person or entity. Even though

prohibited, people may provide information that is offensive, false, harmful, or deceptive. The Company

assumes no responsibility or liability whatsoever for such content or actions.

Limitation of Liability

Under no circumstances will the company will be liable for any injuries, death, loss or damage caused by

your use of the site, including any software, materials, content, products and/or services provided or use

or reliance on information obtained through using the web application. It is your responsibility to

evaluate the accuracy, completeness, or usefulness of the web application and the resources, materials,

content and software provided therein. In no event shall the company be liable for any direct, indirect,

punitive, incidental, special or consequential damages arising out of or relating to the web application or

this agreement, whether based on warranty, contract or any other legal theory. Your sole remedy for

dissatisfaction with this web application is to stop using this web application.

Disclaimer of Warranties

You acknowledge and agree that this web application is provided on an “As Is” and “As Available” basis.

None of the company, its affiliates, subsidiaries or its or their officers, directors, employees or agents

(collectively the “Company parties”) guarantee the accuracy, completeness, timeliness, reliability,

suitability or usefulness of any portion of this web application. None of the company parties warrant that

this web application will be uninterrupted or error-free, that any specific information that is requested

will be provided or that this site or its server(s) are or will be free of computer viruses or other harmful

elements. You expressly agree that the entire risk as to the quality and performance of this site and the

accuracy, timeliness or completeness of the content or services is assumed solely by you.

None of the company parties make any, and hereby specifically disclaim any and all, representations,

endorsements, guarantees and warranties, express or implied, regarding this web application and any of

the information, software and other materials therein, including without limitation, the implied

warranties of merchantability and fitness for a particular purpose, title and non-infringement of third-

party rights.

You understand and agree that any content, software, materials and/or data downloaded or otherwise

obtained through the use of the web application is used at your own risk and that you will be solely

responsible for any damage to your computer system or loss of data that results from the download of

such content, materials and/or data.

The Users expressly understand and agree that the Company shall not be liable for any direct, indirect,

incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of

profits, goodwill, use, data or other intangible losses (even if the Company has been advised of the

possibility of such damages), resulting from: (i) the use or the inability to use the service; (ii) the cost of

procurement of substitute products, goods and services resulting from any goods, products, data,

information or services purchased or obtained or messages received or transactions entered into through

or from the service; (iii) unauthorized access to or alteration of the Users’ transmissions or data; (iv)

statements or conduct of any third party on the service; (v) termination of the Users’ Accounts; or (vi) any

other matter relating to the Accounts. In the event that notwithstanding the foregoing, the Company is

found liable to a User for damages from any cause whatsoever, and regardless of the form of the action

(whether in contract, tort (including negligence), product liability or otherwise), the liability of the

Company to the User will be limited to the amount that the User paid for his/her/its Account.

GENERAL

Your rights and obligations under these Terms may not be transferred or assigned, whether in whole or in

part.

Any notices required to be given must be given in writing, including via email, to 94 Xuan Thuy street,

Thao Dien ward, Thu Duc city, Ho Chi Minh city, Vietnam and to support@yeswebook.app. We may give

notice to you at the email or postal addresses provided to us by you in your registration, as updated by

you from time to time.

Failure to enforce our rights under these Terms shall not result in a waiver of our rights.

Should any of these Terms be found to be invalid or unenforceable, all other provisions shall be

unaffected.

These Terms may not be varied in any way without our express consent in writing. These Terms do not

purport or intend to create any agency, partnership, joint venture, franchiser-franchisee, or employer-

employee relationship.

All and any headings used shall be for references purposes only and shall in no way define, limit, construe

or describe the scope or extent of any Section.

These Terms and any document expressly referred to in them shall represent the entire agreement

between us.

CONFIDENTIALITY

All confidential information obtained in relation to these Terms, the Web application or its use shall

remain confidential. Confidential information may only be disclosed to your professional advisors,

employees, officers, subcontractors and agents, and only where (i) disclosure is necessary for the purpose

of exercising and performing rights and obligations under these Terms, (ii) they have been informed of

the confidential nature of the disclosed information and (iii) they agree to comply with the confidentiality

requirements of these Terms.

Payment Gateway User Terms & Conditions

‘No-Show’ Policy

Yeswebook (RAIT COMPANY LIMITED) is committed to providing superior quality services to Users and

Providers. Each Provider will apply its own policy regarding any ‘no-show’ or cancellation and Yeswebook

(RAIT COMPANY LIMITED) accepts no responsibility or liability for any such Provider policy or its

application. The User should check the relevant Provider’s terms and conditions as well as the terms of

any email or other confirmation communications carefully.

In order to use the Reservation Services for these Providers, you may be asked to provide valid debit or

credit card information. In the event that you wish to cancel your reservation you must do so in

accordance with the Provider’s cancellation policy.

Yeswebook (RAIT COMPANY LIMITED) may use debit or credit card information as described in our

(RAIT COMPANY LIMITED) shall have no liability for any charges made to the debit or credit card account

for any failure to cancel your reservation in accordance with any Provider’s cancellation policy.

Payment Card Information: To use certain services on our web applications and applications we may

require credit or debit card account information in order to:

- make reservations at certain Providers

- make payments to certain Providers

- pay a deposit to certain Providers

- pre-order at certain Providers and to purchase gift vouchers.

By submitting your credit or debit card account information through our web applications, to the extent

permitted by applicable law, you expressly consent to the sharing of your information with Providers,

third-party payment processors, and other third-party service providers, and you further agree to the

following terms.

When you use a credit or debit card to secure a reservation through our web applications, we provide

your credit or debit card account information (including card number and expiration date, but excluding

the CVV number) to our third-party payment service providers and the applicable Provider.

When you initially provide your credit or debit card account information through our web applications in

order to use our payment services, we provide your credit or debit card account information to our third-

party payment service providers. As explained in the Yeswebook (RAIT COMPANY LIMITED) Terms and

Conditions, these third parties may store your credit or debit card account information so you can use

our payment services through our web applications in the future to the extent permitted by local law.

When you give us Personal Data, we take steps to ensure that it’s treated securely. Any sensitive

information (such as credit or debit card details) is encrypted and protected with the following software,

the Secure Socket Layer (SSL). When you are on a secure page, a lock icon will appear on the bottom of

web browsers such as Microsoft Internet Explorer. Third-party payment processor never stores any card

details.

For further information about these Terms, please contact us at support@yeswebook.app